Real shop and business profiles
Each profile gives buyers one place to review the owner name, location, contact options, listings, service areas, policies, and updates before making a decision.
Buyer trust guide
Why buyers can use JAAT with confidence.
JAAT is Kenya's county digital mall network for comparing shops, businesses, products, and services before you buy. The goal is simple: help you find real sellers, ask the right questions, understand the payment path, and keep proof before money changes hands.
Trust signals
What JAAT shows before you contact a seller
Phone and contact visibility
JAAT highlights phone and WhatsApp contact paths so buyers can ask the seller direct questions about stock, scope, delivery, timing, and payment before committing.
County mall context
Buyers can browse by county, compare nearby shops, and separate physical shop location from services that can cover a wider area.
Listings with buyer checks
Product and service cards focus on price, location, availability, stock, quote method, payment path, and the seller profile rather than anonymous adverts.
Reviews and profile history
Where reviews, ratings, enquiries, or profile history exist, JAAT displays them so buyers can compare the seller with more context.
Report and support path
Buyer concerns can be reported to JAAT support. This gives the mall owner a way to investigate poor listings, wrong details, unsafe conduct, or disputes.
Buyer checklist
What to confirm before paying
JAAT improves discovery and comparison, but buyers should still confirm the details that matter for each product or service. This keeps the platform serious and keeps the buyer in control.
Confirm the final price in KES before paying.
Ask whether the item is in stock or the service provider is available.
Confirm product condition, warranty, accessories, delivery fee, and pickup location.
For services, share scope, county, site location, photos, budget, and expected timeline.
Confirm whether payment is shop-direct or JAAT Protected before sending money.
Keep WhatsApp messages, receipts, photos, quote notes, and delivery details as proof.
Buyer flow
How to use JAAT like a digital mall
1
Search
Start from a category, county mall, shop, business, product, or service.
2
Compare
Open more than one listing and compare price, seller, location, stock, reviews, and service coverage.
3
Ask
Call, WhatsApp, message, or request a quote to confirm what is actually available.
4
Agree
Agree on delivery, pickup, work scope, warranty, payment method, and timing before paying.
5
Keep proof
Save the listing, conversation, receipt, and delivery details for follow-up or support.